Privacy Policy

Privacy Policy

Last updated: 10th of April, 2026.

This Privacy Policy explains how Altered Experience (ALT X) (“we”, “us”, or “our”) collects, uses, stores, discloses, and protects your personal information when you visit our website at https://www.alteredexperience.com and use any of our services offered through the site.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our site or share any personal information with us.

1. What information we collect

We may collect the following types of information:

  • Personal information you provide, such as your name, email address, phone number, company name, and any other details you share when contacting us via forms, email, or support channels.

  • Technical and usage information, including your IP address, browser type, device information, pages visited, time spent on site, and referring URLs.

  • Cookies and similar technologies (see Section 3 below) used to analyse traffic, remember preferences, and improve our services.

We only collect information that is necessary to provide our services, respond to your inquiries, and improve our website and user experience.

2. How we use your information

We use your information for purposes such as:

  • To respond to your inquiries and provide requested services or quotations.

  • To send you communications related to our services, including newsletters or marketing updates, if you have opted in.

  • To personalise and improve your experience on our site (e.g., through analytics and A/B testing).

  • To comply with legal obligations, enforce our terms, and protect our rights and those of our users.

We do not sell your personal information to third parties for marketing or commercial purposes.

3. Cookies and tracking technologies

Our website may use cookies, web beacons, and similar technologies to:

  • Understand how visitors use our site and which pages are most popular.

  • Improve site performance, security, and user experience.

  • Deliver targeted content or advertisements where applicable and in compliance with local laws.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect some site features or services.

4. How we share your information

We may share your information with:

  • Service providers (e.g., hosting providers, analytics platforms, email marketing tools) who help us operate and improve our website and services.

  • Legal or regulatory authorities when required by law, to protect our rights, or to prevent fraud or other harmful activity.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Data security

We take reasonable technical and organisational measures to protect your personal information, including encryption, secure hosting environments, and access‑control practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

6. Data retention

We retain your personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy.

  • Comply with applicable legal, tax, or regulatory requirements.

When data is no longer required, we securely delete or anonymise it.

7. Your rights and choices

Depending on your location, you may have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data where applicable.

  • Object to or restrict certain types of processing, such as direct marketing.

  • Withdraw consent you have previously given (for example, to receive marketing emails).

To exercise any of these rights, or to ask questions about this Privacy Policy, please contact us using the details in Section 9.

8. Children’s privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If we become aware that we have collected such data, we will promptly delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

When we do so, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

10. Contact us

If you have any questions about this Privacy Policy, your data, or your rights, you may contact us at:

Altered Experience (ALT X)

Email: [Insert privacy / contact email]

Website: https://www.alteredexperience membres.com